The second-hand marketplace Shoppers Share Frustration Over Size Modifications
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.
